Support & community
Discord — fastest
Section titled “Discord — fastest”Chat with other creators and the Popcorn team. The fastest way to get help and the place new things get announced first.
Email — for anything private
Section titled “Email — for anything private”Account, billing, refunds, abuse reports, anything you’d rather not say in public:
Community library
Section titled “Community library”Stuck on what to make? Browse the community library and see what’s been working for other creators. Everything published to popcorn.co is browsable, and you can take any movie as a starting point and remix it.
Bug reports
Section titled “Bug reports”Two ways:
- Drop it in the Discord #bug-reports channel.
- Email support@popcorn.co.
What’s helpful to include:
- A short description of what went wrong.
- The movie or channel ID (the URL has it).
- A screenshot or screen recording if you can.